Commercial Account Representative I

Company Overview

Founded in 1910

,

KONE (

is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable.
Our operations in over 60 countries around the world has helped us achieve our position as an

innovation and sustainability (

leader with repeated

recognitions by

Forbes (

,

_Corporate Knights for clean capitalism and others. _
Are you ready to make your next career move to join our team as our Key Account Specialist for KONE Americas?
Do you enjoy monitoring key account activities including coordination of pricing, additions/removals, and lead generation?
Does managing and coordinating processes motivate you?
Do you thrive in areas where you provide reporting, analysis, and data support?
Are you skillful with maintaining customer data integrity across CRM, SAP, and related systems and support sales processes and tools?
Are you committed to performing general administrative and operational support tasks as needed?
This is a remote position.
As our Key Account Specialist, you will support the Key Account Management team by executing both operational and analytical activities that enable front-line teams to focus on customer engagement and growth. This role serves as a critical link between data/reporting insights and day to day account execution, managing contract processes, system data integrity, reporting, and cross-functional coordination to ensure efficient account performance and customer satisfaction.
You will bring 3+ years of progressive and successful experience in sales operations, customer support, contract administration, or related business support role to KONE. Experience working with CRM, ERP, or contract management systems preferred. You will use the knowledge gained through your bachelor's degree in business, Finance, Operations, or related field preferred. (Equivalent experience (4+ years in sales support, data/contract management, or operations environment) acceptable in lieu of degree).
We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.
Collaborative, creative, and supportive work environment.
Passionate about safety, quality, and innovation
We care about the communities where we live and work.
Flexible work schedule
~ Medical, Prescription, Dental and Vision Insurance
~ Digital Health Solutions & Telehealth
~ Health Savings Account (HSA)
~ Flexible Spending Accounts (FSAs)
~ Employee Family Assistance Program (EFAP)
~ Family & Medical Leave
~ Leave to Care for a Domestic Partner
~ Paid Time Off & Holidays
~ Company Paid Life and AD&D Insurance
~ Supplemental Life and AD&D Insurance
~ Company Paid Short-term and Long-term Disability
~ Buy-Up Long-term Disability
~ Legal Insurance
~ KONE Credit Union
~ Tuition Reimbursement
~ This role has been categorized as a remote position. Remote employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. Employees may live in any location within the area of the role's scope of responsibility. KONE Annual Bonus plan at 10% Target Incentive (50/50) based on achievement of company goals and individual goals.
Come share your passion and energy to make a positive impact at KONE for our customers and your career ( !
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.