Regional Director, Outreach (OH, Dayton/Toledo)

About the Role
This role is a rare chance to lead the go-to-market efforts for one of the fastest growing startups in the healthcare industry. You will be granted an unparalleled level of responsibility, as your efforts will define how we open and win in new markets. As a Regional Director, it will be your responsibility to manage a state‑wide or multi‑state region, supporting the Directors and Managers that represent Charlie Health in the region. You will work hand‑in‑hand with our leadership team to identify patient referral sources, build relationships with clinical partners, and facilitate admissions for hundreds of at‑risk youth. You will obsess (in a healthy way) over ensuring that every possible patient, parent, and provider is aware of Charlie Health’s programs.

Our team is comprised of passionate, forward‑thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life‑saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities

Support new admissions goals; this role will be responsible for the team’s overall performance which may include carrying a book subject to current team size and growth

Manage and lead a team of Outreach Directors and Managers in a specific region, ensuring that regional performance goals are met or exceeded

Measure and own KPIs across your region, reporting upwards on a monthly basis

Develop and operationalize GTM strategy for efficient new market penetration

Create, build, and manage relationships with referral sources across priority markets

Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships

Design strategies to better support and engage referral partners across different channels

Deepen Charlie Health’s penetration across existing partnerships

Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call

Synthesize and share market feedback from partners, patients, and stakeholders to inform go‑forward marketing and product strategies

Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

Must be based in greater Dayton/Toledo area

6–10+ years of business development experience, including 2–3+ years of experience in sales leadership

Experience in healthcare is a plus

Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies

Work authorized in the United States and native or bilingual English proficiency

Demonstrated track record of top‑tier performance in the development, maintenance, and growth of customer accounts in a B2B / outreach setting

Experience managing, coaching, and motivating a business development team

Experience measuring, analyzing, and being accountable to well‑defined sales metrics/KPIs

Exceptional interpersonal, relationship‑building, and listening skills, with a natural, consultative style

Ability to energize, communicate, and build rapport at all levels within an organization

Ability to travel locally (within ~1 hour driving distance) for meetings with potential referral partners

Must have reliable transportation, a valid driver’s license, and the ability to drive up to 1‑hour each way on a regular basis

Strong project management skills, with a demonstrable ability to corral and manage details in a fast‑paced, fluid environment

Expert in advising, presenting to, and persuading senior corporate personnel

Benefits
Charlie Health is pleased to offer comprehensive benefits to all full‑time, exempt employees. Read more about our benefits.

Additional Information
The total target base compensation for this role will be between $125,000 and $165,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance‑based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health‑sponsored benefits.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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