Senior Brand & Visual Designer

About CWILL
CWILL (pronounced "quill") is a post-purchase and retention suite built for Shopify brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into loyal fans — with tools purpose-built for every touchpoint that follows the sale.

Why CWILL

Your work will be seen by millions of shoppers daily across 30,000+ Shopify stores

Founding design role — you define the standard, not inherit someone else's

Small team, no bureaucracy, direct access to leadership

The Role
We are hiring our first US Brand & Visual Design Lead, a founding role responsible for defining and shipping CWILL's entire visual identity — from the way our website welcomes a merchant, to the way millions of shoppers experience our widgets inside Shopify stores.

In this role, you will own different interconnected layers of our brand, some examples:

Own CWILL's brand system — keep it sharp, consistent, and scalable across every surface

Design and iterate on our marketing website, landing pages, and campaign pages end to end

Build consumer-facing UI components: embedded widgets, in-product overlays, and co-branded experiences that live inside Shopify merchants' storefronts

Design event and booth assets, social graphics, pitch decks, and anything else that represents CWILL externally

Collaborate closely with engineers to ensure designs ship as intended — you're in Figma handing off specs, not throwing files over the wall

Contribute to product UI design where brand and product intersect (onboarding flows, empty states, notification templates)

Maintain and evolve a design system that scales across brand and product

Requirements
What We're Looking For

A portfolio that makes us stop scrolling — strong visual craft across web, product UI, and brand systems

Experience designing consumer-facing components (landing pages, booth/event assets, web widgets, embedded UIs, or anything that lives inside someone else's product)

Comfortable working in Figma and shipping designs that actually get built

3+ years in Brand, Visual, or Marketing Website Design (B2B SaaS or DTC ecommerce preferred)

Fluency across brand + digital design — websites, widgets, illustration, typography

Comfortable with 0 → 1 ambiguity: you can start from a blank canvas and make confident decisions

Nice to have:

Direct experience in the Shopify ecosystem (built apps, worked at Shopify, Klaviyo, Yotpo, Loop, Narvar, AfterShip, etc.)

Experience building or leading a design team (IC → Manager transition)

Background across both post-purchase and retention domains

Exposure to AI-native product experiences

Benefits

Starting Pay: 90-120K + Bonus, depends on experiences, open to negotiation

401(k)

PTO

Paid Holidays

Insurance

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