Personal Lines Account Manager

## Personal Lines Account ManagerApplyremote type: Hybrid - Onsite / 2 Days Remotelocations: US - NH - Manchestertime type: Full timeposted on: Posted Todayjob requisition id: JR1371**The Cross Family of Agencies welcomes you. We need your talent and expertise.****Personal Lines Account Manager****Account Managers** are primarily responsible for servicing personal lines insurance policies (new and renewal) while creating and maintaining strong relationships with customers, underwriters, and other professionals.Duties of an **Account Manager** include **but are not limited to**:* Maintain a Property & Casualty license along with keeping up with Continuing Education.* Understanding and following the Cross Basic Procedure Manual.* Understanding and following the Personal Lines Workflow Manual.* Only using approved Action Codes in AMS 360.* Following up and completing open suspense’s daily.* Servicing and selling personal insurance products to prospective and existing clients.* Establish & maintain good working relationships with company personnel (underwriters, marketing representatives, companies service center, and claims representatives).* Providing quality customer service to existing and prospective clients.* Proactively retaining accounts when applicable.* Staying up to date on new insurance products and market/industry trends.* The ability to understand and analyze insurance coverage and policy forms.* Strong written, oral and phone communication skills* Organize, set, and maintain priorities* Working knowledge and/or experience with AMS360, Microsoft Office (Word, Outlook, Teams), and PL Rater.* Collecting payment information, uploading payments to various company websites, and recording activity notes in AMS360.* Meeting annual sales goal.* Following up on all ‘Broker of Record’ letters within your assigned book of business.* Service an average size book of business.* Perform other duties as assigned.Compensation: The base salary range for this role is *$55,000–$65,000* annually. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.
#J-18808-Ljbffr