Director

Req #:

0000257583
Category:

Information Technology and Systems / Clinical Informatics
Status:

Full-Time
Shift:

Day
Facility:

RWJBarnabas Health Corporate Services
Department:

IT&S Administration
Pay Range:

$153,045.00 - $233,394.00 per year
Location:

95 Old Short Hills Road, West Orange, NJ 07052
Job Title: Director
Location: SBC Corporation
Department Name: IT&S Administration
Req #: 0000257583
Status: Salaried
Shift: Day
Pay Range: $153,045.00 - $233,394.00 per year

Pay Transparency
The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Setting The Stage
The Communications Director is primarily responsible for providing day-to-day leadership to the Communications team for all core activities pertaining to the planning, execution, and monitoring of communications tasks and projects. The role oversees and supports the team's efforts with developing and implementing communication strategies that engage and inform diverse audiences and with developing and executing content and communications across a variety of channels that support the IT division s objectives and priorities. The Communications Director collaborates with leadership and cross-functional teams to provide alternatives, recommendations, and solutions for communication strategies and plans. The role works independently and ensures the prioritization of projects, as established by IT/project leadership, are maintained and executed, and escalates issues when needed. The Communications Director is expected to be knowledgeable about, and adhere to, organizational policies, procedures, and business operations.

Education
To Be Considered

Preferred: Bachelor s degree

Minimum: Associate degree with 2 or more years of relevant work experience

Work Experience

5+ years of experience in communications, marketing, change management, or related field, preferably in healthcare or information technology

3+ years of experience in Project Management

Licenses And Certifications

Preferred: Project Management Professional (PMP) certification, or working toward certification

Additional Requirements

Excellent project management skills, attention to detail, and ability to manage multiple projects

Strong ability to handle ambiguity and fluid priorities, change course when warranted, and manage multiple and competing priorities effectively in a deadline-driven environment

Experience functioning in a leadership capacity and supervising direct reports

Strong writing and editing skills to frame and convey key messages to a wide variety of internal and external audiences and to make complex topics easy to understand

Strong communication skills and the ability confidently provide council, ask clarifying questions, challenge the status quo, suggest alternatives, and provide recommendations

Proficiency with standard business equipment and tools (eg Word, Excel, PowerPoint, Outlook)

Experience with tools, such as Constant Contact, Canva, InDesign, P

This Role Might Be For You If You Have

Adaptability/flexibility: demonstrating flexibility with respect to changing customer business needs

Critical thinking: the ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible

Dependability: the ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner,

Must be detail-oriented with strong organizational skills and able to function effectively in a fast-paced environment and meet deadlines

Initiative: the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others

Interpersonal skills: the ability to communicate information clearly and concisely with project leadership and subject matter experts; the ability to gain trust and establish effective relationships with others

Learning: the ability and willingness to learn new software and systems

Listening: listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy

Problem-solving: seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

Resilience: the ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

Typical Day

In addition to the duties discussed in the Role Description, the Communications Lead is responsible for the following, as assigned:

Overseeing communication strategies and development of communication plans that align with the organization s goals

Identifying and understanding target audiences, and developing and executing compelling, clear messages in support of IT initiatives

Writing, editing, and designing a variety of internal and external communications for the IT division, including but not limited to, email campaigns, electronic newsletters, online content, print collateral (e.g. flyers, posters, brochures), digital screens, videos, and presentations

Leveraging multiple communication channels, including, and meetings to generate engagement, publish key messages, and facilitate change management to diverse stakeholder groups

Monitoring and evaluating the effectiveness of communication campaigns and acting, when warranted, to improve communication efforts

Collaborating with IT leadership/teams and RWJBH Corporate Marketing and Communications to ensure effective and consistent messaging and branding

Coordinating and/or participating in events, such as division meetings, workgroups, councils, and application go-live readiness assessments

Presenting communication topics at events

Developing and maintaining relationships with key stakeholders, including IT leadership/teams, operational leadership/staff, and RWJBH Corporate Marketing and Communications

Supporting team efforts with designing and developing communication templates and internal logos/icons

Planning, organizing, and chairing Communications meetings with operational leaders, Corporate Marketing and Communications, and cross-functional IT team members to disseminate information and prepare customers for the Epic (Electronic Health Application) Go-Lives

Managing and executing the Optimization/Change Management Communication process for Epic enhancements

Planning, executing, and coordinating projects with RWJBH Corporate Marketing and Communications and external print vendors for the design, development, production, and delivery of print marketing collateral (eg MyChart brochures, posters, palm cards, flyers, etc. ) for RWJBH Medical Group practices and hospitals

Validating vendor quotes and submitting requisitions and requests for cost approvals

Facilitating meetings with IT/project leadership to review team accomplishments, current priorities, and new leadership initiatives

Tracking and monitoring Communications team activities, projects, and workloads

Conducting team meetings to review status of deliverables, accomplishments, and upcoming milestones, and to address issues (and elevate issues, when needed),

Balancing team member workloads, as needed

Supervising direct reports

Conducting one-on-one meetings to review work priorities, provide feedback, resolve issues/conflicts, and address concerns or questions

Completing managerial/administrative tasks, including but not limited to, entering and approving payroll hours; reviewing and approving expense reports; submitting requisition requests for software license renewals; completing and delivering performance evaluations; monitoring staff completion of mandatory training; submitting team accomplishments; writing job descriptions; etc

Occasionally, working weekends and evenings for special events and/or urgent communication needs

Other duties as assigned - This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job

Duties, responsibilities, and activities may change at any time with or without notice

Interested in learning more about our IT&S team? Check out this video from our leadership team! https://vimeo.com/1038366426/2f1c2a76a5?ts=0&share=copy

Benefits And Perks

Paid Time Off including Vacation, Holidays, and Sick Time

Retirement Plans

Medical and Prescription Drug Insurance

Dental and Vision Insurance

Disability and Life Insurance

Paid Parental Leave

Tuition Reimbursement

Student Loan Planning Support

Flexible Spending Accounts

Wellness Programs

Voluntary Benefits (e.g., Pet Insurance)

Community and Volunteer Opportunities

Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon

….and more!

Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

Paid Time Off (PTO)

Medical and Prescription Drug Insurance

Dental and Vision Insurance

Retirement Plans

Short & Long Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

Health Care/Dependent Care Flexible Spending Accounts

Wellness Programs

Voluntary Benefits (e.g., Pet Insurance)

Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

RWJBarnabas Health is an Equal Opportunity Employer

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