Marketing Coordinator - Grand Wailea, A Waldorf Astoria Resort

Job Description

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Marketing Coordinatorto join the team!

Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Want to learn more?

Hotel Website, Facebook, Instagram, YouTube

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a

Marketing Coordinator , you're not just supporting department initiatives and office management - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day:

HOTEL TOUCHPOINTS:
Coordinate with Internal Teams, Creative Agency and Vendors to Update & Produce all on-property touchpoints. Areas include:
Front Desk Collateral (Activity Calendars, Handout Maps, Key Card Inserts, etc)
Concierge Collateral
In Room Cards
Check Stuffers
Coasters
Posters & Frames
Digital Signage
Elevator Signage
Tablet Updates
Hilton App content updates
Guest Room TVs

Conduct Quarterly Audits to ensure all materials are up to date, and items are in stock
MARKETING/CREATIVE ASSET MANAGEMENT:

Coordinate with Internal Teams + Creative Agency to Update, Produce & Traffic all Marketing Assets, including Templates, One Sheets/Brochures, Promotional Materials, and Signage as Needed
Resort: Email Signatures (Quarterly), Room Specific Assets (Napua, Ho'olei, Wellness Rooms)
Membership
Spa Marketing
F&B Marketing
Retail
PR
Oversee Digideck Presentation Platform:
Manage and Update all brand content video/image assets
Serve as System Administrator for the platform

Manage QR Code System / Create QR Codes as Needed
Manage Asset Libraries
Canto Image Library
Canva Templates (Menus, Promotional Flyers, etc)
Sales Asset Library
Library of all Creative assets: Logos, Fonts, Brand Standards, Ad & Promotional assets
Library of collateral samples for reference

DIGITAL MARKETING & WEBSITES

Assist Senior Marketing Manager with Email Creation for Hilton and Property level deployments
Update hotel website copy and images as needed
PHOTOGRAPHY & VIDEOGRAPHY:

Photo Shoots:
Assist Sr. Marketing Manager with creating Shoot Decks
Assist on all photo shoots (prop setup, etc.)
Manage Checklist of all requested new assets/shotlists
Sales
PR + Social Media
Hilton Requests
Etc.

Audit & Update photography for all marketing vehicles:
Brand & Vanity Websites
Hilton Database
Third party sites/listings
OTAs (Expedia & Booking)
Cvent

MEDIA & INFLUENCER VISITS:

Assist Sr. Marketing Manager with Itinerary creation and distribution

SIGNAGE : Assist Senior Marketing Manager for property signage updates
ew signage requests as needed

SPECIAL PROJECTS:

Manage special projects as needed, such as:

ETip/Housekeeping Gratuity System
Amenities Site - Finalize site, create marketing/promotional plan and manage updates
Corporate Gifting Deck
ADMIN SUPPORT:

Support marketing team & oversee:

Purchase orders
Invoice Coordination
Expense reports
Receiving of items & distribution
Ongoing audits of collateral and touchpoints
Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of

Hospitality . Acting with

Integrity

and always doing the right thing. Inspiring others through

Leadership . A belief that

Teamwork

drives the best outcomes. A sense of

Ownership

and accountability. And a focus on the

Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

About the Team

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks

- Enjoy 110 nights of deeply discounted travel, with room rates as low as $40
ight at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton

- Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave

- Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support

- Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge

- In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources

- Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO)

- Recharge, relax, and take time for what matters most
Health & welfare benefits

- From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future

- Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.