Global Customer Service Leader & KPI Champion

Sky Mart is seeking a Customer Service Manager to lead our Account Services team, drive operational excellence, and create outstanding customer experiences that impact business success. You will lead in the US and South America, drive KPI reporting, and collaborate with Sales, Supply Chain, Finance, Quality, and Technical Account Managers to ensure customer satisfaction.
The role emphasizes data-driven decisions, strong communication, and a focus on improving service delivery and process

#J-18808-Ljbffr