Office Manager / Creative Admin

Idaho Tents & Events is a leading provider of event rental solutions, dedicated to delivering exceptional service and memorable experiences for clients across Idaho. As an Office Manager, you will play a pivotal role in ensuring the smooth operation of sales and multiple departments, directly impacting the success of our events and client satisfaction. This position offers the opportunity to work in a dynamic, fast-paced environment where attention to detail, leadership, and a passion for customer service are highly valued. Join a team that values growth, collaboration, and a commitment to excellence in the event rental industry.
Responsibilities Client Management: Meet with clients to understand their event needs, provide proposals, and manage expectations throughout the rental process.
Operations & Logistics Support: Coordinate and oversee the scheduling, delivery, setup, teardown, and pickup of rental equipment and facilities.
Staff Supervision: Supervise, train, and schedule employees in the dish and linen department, Will Call department, and other rental staff. Coordinate with event staff, catering, and vendors as needed.
Inventory & Equipment Management: Monitor and maintain rental equipment inventory, assess damages, and coordinate repairs or replacements to ensure quality standards.
Financial Administration: Develop and manage event budgets, negotiate rental contracts, process invoices, and oversee payment collection.
Customer Satisfaction: Ensure all rentals and events meet client requirements, address issues promptly, and gather feedback to improve services.
Marketing & Sales: Promote rental services, conduct facility tours, and identify opportunities to increase bookings and revenue.
Compliance: Ensure all operations adhere to company policies, safety standards, and relevant regulations.
Property Cleanliness: Oversee the cleanliness and organization of rental properties and facilities.
Qualifications Proven experience in office management, event coordination, or a related field
Strong leadership and team supervision skills
Excellent customer service and interpersonal abilities
Effective problem-solving and troubleshooting skills
Strong organizational and multitasking capabilities
Experience with budget management and contract negotiation
Familiarity with event management and inventory software
Ability to work Monday through Friday and Saturdays as needed
Strong communication skills, both written and verbal
Benefits Health, Dental, and Vision Insurance
401(k) Plan
Paid Time Off (PTO)
Footwear Reimbursement
Paid Holidays
Flexible Scheduling
Participation in Management Operations Meetings
Opportunities for Growth and Advancement

#J-18808-Ljbffr