Office Manager / Creative Admin

Overview Encore Talent Solutions is currently seeking an Office Manager for a position located ONSITE in Cincinnati, OH
Description Oversee all day‑to‑day office operations, including scheduling, supplies management, and technology systems. Implement and maintain office policies, procedures, and workflows to drive efficiency and compliance. Coordinate internal communication between departments, agents, and leadership teams. Oversee and manage the integration and maintenance of the company CRM. Support staff onboarding, training coordination, and ongoing performance tracking. Manage office‑wide scheduling, time‑off requests, and team communication channels. Foster a positive, organized, and collaborative workplace culture.
Experience Prior experience working for an Insurance Agency
3–5 years of experience in office management, operations, or administrative leadership.
Strong organizational, communication, and problem‑solving skills.
Experience working with CRM systems
Bookkeeping or financial administration experience strongly preferred
HR - Onboarding experience strongly preferred
Equal Opportunity Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

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