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Office Manager / Creative Admin

EXTOL HAVEN HOMECARE LLC · Cleveland, OH, USA ·

Job type:
Full Time

Benefits/Perks Flexible Scheduling
Competitive Compensation
Careers Advancement
Job Summary We are seeking an Office Manager to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and maintaining office equipment. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.
Responsibilities Scheduling caregivers and covering open shifts.
Communicating with clients, families, and caregivers.
Managing caregiver onboarding, BCI/FBI background checks, and personnel files.
Maintaining compliance documents for Medicaid, DODD, and accreditation requirements.
Tracking EVV, timesheets, and coordinating with billing.
Assisting with incident reports, audits, and state inspections.
Supporting the Director of Client Care or Director of Operations with administrative tasks.
Qualifications High school diploma/GED required, some college preferred
Previous experience as an Office Manager or similar position preferred
Understanding of office equipment, systems, and procedures
Skilled in Microsoft Office, Excel, and Outlook
Excellent time management skills and ability to prioritize multiple tasks
Strong problem-solving skills and attention to detail
Excellent verbal and written communication skills

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