Director, Connected Commerce & Media

Who We Are
Gildan is a leading manufacturer of everyday basic apparel, with a strong portfolio of brands, including Gildan®, Hanes®, Comfort Colors®, American Apparel®, ALLPRO™, GOLDTOE®, Peds®, Bali®, Playtex®, Maidenform®, Bonds®, as well as Champion® which is under an exclusive licensing agreement for the printwear channel in the U.S. and Canada.

Who We Are
Gildan is a leading manufacturer of everyday basic apparel, with a strong portfolio of brands, including Gildan®, Hanes®, Comfort Colors®, American Apparel®, ALLPRO™, GOLDTOE®, Peds®, Bali®, Playtex®, Maidenform®, Bonds®, as well as Champion® which is under an exclusive licensing agreement for the printwear channel in the U.S. and Canada.

Gildan owns and operates vertically integrated, large-scale manufacturing facilities which are primarily located in Central America, the Caribbean, North America, and Asia. Gildan operates with a strong commitment to industry-leading labour, environmental and governance practices throughout its supply chain in accordance with its comprehensive ESG program embedded in Gildan's long-term business strategy. Together with our global team of dedicated employees, Gildan is united in its vision of Making Apparel Better®. Discover the full scale of Gildan and prepare to be surprised at gildancorp.com.

Position Summary
The Director of Connected Commerce & Media is responsible for building and leading the connected commerce strategy that unifies retail media, digital commerce, and omnichannel customer engagement to accelerate profitable growth.

The role partners closely with Brand Marketing, E-Commerce, Sales, Data & Analytics, Product Teams, and agency partners to create measurable growth through retail media networks, digital commerce platforms, marketplaces, social commerce, and emerging commerce technologies.

Key Responsibilities
Connected Commerce Strategy

Develop, oversee, and execute a multi-million dollar, comprehensive connected commerce and media strategy that includes retail, DTC, social, email, and agentic experiences.

Design omnichannel customer journeys that drive acquisition, conversion, retention, and lifetime value.

Establish a multi-year roadmap to accelerate sales and market share growth.

Agency Management

Lead and cultivate media agency relationships, serving as the primary point of contact for strategic alignment and campaign execution.

Lead contract negotiations with external partners to secure competitive rates, favorable terms, and guaranteed deliverables.

Maximize ROI through continuous resource optimization, closely monitoring media spend, agency allocations, and campaign performance metrics.

Retail Media & Performance Marketing

Lead media strategy and activation across key retail partners and media networks.

Optimize investment to maximize incremental sales, ROAS, and customer acquisition.

Partner with agencies and retail media platforms to improve audience targeting, attribution, and measurement.

Develop testing frameworks for new commerce media opportunities, audience strategies, and promotional tactics.

Drive integration between retail media, paid search, paid social, programmatic, and CRM programs.

E-Commerce Growth & Commercialization

Partner with E-Commerce and Sales leadership to identify and unlock revenue growth opportunities.

Develop commerce activation plans supporting product launches, seasonal events, and promotional campaigns.

Ensure media and commerce investments align with category, customer, and business objectives.

Analytics & Measurement

Establish KPIs and reporting frameworks linking media performance to business outcomes.

Lead attribution, incrementality, and closed-loop measurement initiatives.

Utilize advanced analytics and data visualization to guide investment decisions.

Cross-Functional Leadership

Build strong partnerships with Marketing, Sales, Finance, IT, Data & Analytics, and external partners.

Lead and develop a high-performing team of commerce and media professionals, including mid and end of year performance reviews.

Serve as the subject matter expert on connected commerce trends and best practices.

Influence senior leadership through data-driven recommendations and business cases.

Innovation & Industry Leadership

Monitor emerging trends in media, AI, personalization, and commerce technology.

Evaluate new platforms, partnerships, and capabilities that improve customer experience and business performance.

Represent the organization in industry forums and partner discussions.

Qualifications
Required

Bachelor's degree in marketing, business, e-Commerce, digital media, analytics, or related field.

15+ years of experience in digital marketing, e-commerce, retail media, commerce marketing, or omnichannel strategy.

5+ years of leadership experience managing teams and agency partners.

Proven experience leading retail media and connected commerce initiatives.

Experience managing multimillion-dollar media and marketing budgets.

Strong analytical skills with expertise in performance measurement and attribution.

Demonstrated success driving revenue growth through digital commerce channels.

Preferred

MBA or advanced business degree.

Experience with leading retail media platforms (Amazon Ads, Walmart Connect, Target Roundel, Kohls Media Network, etc.).

Experience with major marketing and analytics platforms including Adobe and retail media technologies.

Background in CPG, retail, consumer products, or omnichannel commerce organizations.

Key Competencies

Strategic Thinking

Commercial Acumen

Omnichannel Marketing

Retail Media Expertise

Data-Driven Decision Making

Change Management

Executive Communication

Team Development

Cross-Functional Collaboration

Innovation & Growth Mindset

Success Metrics

Digital revenue growth

Retail media sales contribution

Return on ad spend (ROAS)

Incremental sales lift

Customer acquisition and retention

Conversion rate improvementShare of digital shelf

Marketplace performance

Media efficiency and profitability

Team engagement and capability development

What’s in it for you?

Join a publicly traded company dual-listed on NYSE and TSX with great potential

Be part of a workplace where meaningful connections and teamwork are celebrated

From local to international, be ready to work alongside a diverse group of colleagues

Benefit from mentorship and continuous development opportunities

Take advantage of our attractive benefits packages

Find your fit with us
We are committed to ensuring that everyone, across every background and identity, feels respected, supported, and able to thrive. Come as you are and #FindYourFit at Gildan. Tailor the future of your own career.

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