Client Service Lead - Second Shift; Monday to Friday; 1:00pm to 9:30pm

Client Service Lead - Second Shift; Monday to Friday; 1:00pm to 9:30pm
Job Category

:

Client Services

Requisition Number

:

CLIEN009873

Posted : July 30, 2026

Full-Time

On-site

Locations
Showing 1 location

GYR USA Buckeye AZ
24105 W Southern Ave
Buckeye, AZ 85326, USA

GYR USA Buckeye AZ
24105 W Southern Ave
Buckeye, AZ 85326, USA

Responds to orders, general client inquiries, invoice questions and client complaints.

Records consistent problem areas

Resolves issues with orders, delivery dates or service.

Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.

Handles client responses that may require deviation from standard procedures

Provides leadership, coaching and training to a team of client service specialists

Other duties as assigned

Other Skills & Abilities

Quality Focus

Problem Solving

Documentation Skills

Resolving Conflict

Ability to Multi-task

Physical Requirements

Job may require extended sitting or standing, use of standard office equipment.

Education & Experience

High School Diploma or GED

3-5 years client service experience

CERTIFICATIONS AND LICENSES

Professional certification may be required in some areas

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

Quarterly Incentive Plan

136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use

Excellent Medical, Dental and Vision benefits

Tuition Reimbursement for education related to your job

Employee Recognition and Rewards Program

Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities

Employee Discounts

Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Qualifications
Skills
Behaviors
:

Motivations
:

Education
Required
High School or better.

Experience
Licenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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