Overseeing the strategic management and growth of key client accounts, the full-time Key Account Director will enhance client retention, lead issue resolutions, and collaborate with team members to implement effective marketing strategies in a remote environment.
Key responsibilities
Manage the strategic direction of client accounts, ensuring alignment with client goals and fostering senior-level relationships
Identify opportunities for account growth and upselling while developing client retention strategies based on performance data
Provide mentorship to team members, enhancing their strategic thinking and client management skills
Required qualifications
10+ years of experience in account management, client services, or digital marketing strategy
Proven track record of managing high-visibility, multi-channel enterprise engagements with substantial media oversight
Experience leading executive-level conversations and connecting marketing performance to business outcomes
Agency or consulting experience working across cross-functional teams
Clear ownership of retention, upsell, and revenue outcomes
Key Account Director
Virtual Vocations Inc · New York, NY, USA · Remote ·
- Job type:
- Full Time