Creator Community Manager

and the job listing Expires on August 22, 2026

You would be the primary point person for part of our creator community and the owner of the systems that keep creator communication, tracking, and sourcing running smoothly. This role is both community-facing and operations-focused.

Key Responsibilities
1. Creator Community Point Person

Serve as the main contact for all creator questions and support

Manage day-to-day communication and announcements

Build strong relationships with creators and maintain a positive community experience

2. Creator CRM Ownership

Build and maintain our creator CRM (contact info, socials, niches, program history, eligibility)

Keep creator data accurate and up to date

Tag and organize creators so they can be quickly sourced for new initiatives

3. Program Updates & Change Management

Communicate internal changes, program updates, and timeline shifts to creators

Ensure creators always have clear expectations and next steps

Gather creator feedback and share insights with the internal team

Handle questions related to deliverables, timelines, and logistics

Resolve most issues independently and **escalate only when necessary**

Help improve FAQs and onboarding documentation over time

5. Sourcing Support

Pull shortlists of creators for pilots, tests, and new programs

Reach out to eligible creators and track interest/availability

Coordinate handoff to account team

What Success Looks Like

Creators feel supported and informed

CEO is not handling creator questions

Creator data is reliable and easy to source from

New programs can be staffed quickly using our existing community

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