Social Media Intern

Description:

Community Management

Respond to comments and direct messages across Instagram and TikTok in a timely, brand-aligned manner.
Process product orders or replacement requests that originate from DMs, coordinating with the appropriate internal teams as needed.
Engage proactively with tagged content, UGC, and community posts.
Comment on relevant creator and cultural content (including posts not directly associated with Live Tinted) to grow visibility and build organic relationships.
Escalate customer service or sensitive inquiries to the appropriate internal team.
Track recurring engagement themes, frequently asked questions, product feedback, and community sentiment, and report insights to the social team.
UGC & Content Tracking

Monitor and track all tagged and organic UGC, maintaining and updating the content tracker with creator handles, post links, performance metrics, and repost status.
Identify high-performing UGC for potential reposting.
Proactively monitor emerging trends, cultural conversations, viral formats, or creator moments relevant to Live Tinted.
Content Support

Assist with content capture and filming as needed.
Support basic filming, editing or asset preparation for social posting as needed.
Ideal Candidate

Strong familiarity with Instagram and TikTok culture
Comfortable on camera
Extremely organized and detail-oriented
Strong written communication skills with an understanding of tone and voice
Proactive and self-starting
Passionate about beauty, inclusivity, and community-building
Available during weekday business hours (with occasional flexibility during launches)

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