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Stadium Customer Experience & Engagement Lead

Legends Hospitality, LLC · Buffalo, NY, USA ·

Pay:
57.000 - 69.000
Job type:
Full Time

LEGENDS GLOBAL in Buffalo, NY, is hiring an Employee Engagement and Customer Service Manager to develop the stadium's new customer service program for the upcoming New Highmark Stadium opening.
You will analyze survey results, implement action plans, and ensure an exceptional guest and employee experience for gamedays and events. The role is on-site, requires flexibility to work extended hours, including nights, weekends, and holidays.

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