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VoC & Experience Strategy Manager

Reporter Newspapers · Palos Park, IL, USA ·

Pay:
62.000 - 112.000
Job type:
Full Time

Covista, a leading healthcare educator, is seeking a Manager, Experience & Insights to lead the VoC program and a team of analysts, translating customer feedback and journey data into actionable business insights. This role partners with Marketing, Enrollment, Learning & Development, Operations, and Technology to improve the prospective and student experience.
Responsibilities include governance of VoC, dashboards, behavioral analytics, journey insights, and executive reporting to support

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