Production Artist/Graphic Design/Customer Service

Minuteman Press is seeking an energetic Production Artist who can move confidently between print production, graphic design, and customer-facing order support. Based onsite across their South Portland and Saco locations, this full-time role supports customers from early proofs through to completed print work and finishing.
Role focus

Manage day-to-day workflow efficiently for print and production projects
Create graphic files for print
Set up files for digital printing
Obtain customer proof approvals by sending proofs for confirmation
Run print jobs and perform finishing, cutting, and bindery work
Communicate with customers and respond to emails efficiently
Follow established business processes and collaborate closely with the team on orders and projects
Learn and use the company’s

CRM software systems

to support customer and order tracking
Design and production tasks

Design catalog layouts, mailings, print ads, logos, business cards, and related materials
Create clip art or other graphics for clients seeking one-of-a-kind artwork
Set up jobs for print, then run the print jobs
Complete finishing and bindery tasks
Follow up with clients to secure proof approvals
Provide support and solutions to customers in line with company customer service policies
Support the print workflow end-to-end, from prepress through production
Requirements

Graphics design for print

experience
High attention to detail and strong deadline awareness
Experienced using

Adobe InDesign, Adobe Illustrator, and Adobe Photoshop
Previous experience multitasking in a fast-paced, deadline-driven business
Excellent written and oral communication skills, including exemplary customer service skills with clients
Ability to work independently and efficiently
Team player who follows established business processes
Willingness to learn, including adopting internal systems
Positive attitude and strong communication are essential
Location and schedule

Location:

South Portland, ME (onsite)
Work location:

One location
Schedule:

Monday to Thursday 8:30AM–5PM; Fridays 8:30AM–4PM (paid to 5PM)
Job type:

Full-time
Work remotely:

No
Pay

Starting pay:

$20.00–$22.00 per hour
Experience and education

Minimum experience:

3 years in graphics (preferred)
Education:

High school or equivalent (preferred); Associate Degree
Technologies

Adobe InDesign
Adobe Illustrator
Adobe Photoshop
CRM software systems
Benefits

Company paid disability insurance
Company paid accident insurance (pays $5,000 cash)
$600 per month stipend ($7,200 yearly, can be used for health insurance or chosen by the employee)
After 3 months of continuous employment
Waiting period may apply

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