Client Care & Onboarding Experience Lead

Piermont Bank is seeking a Client Care Manager to join its client care team, guiding onboarding and ongoing service for business clients in a digital-first banking environment. This role emphasizes excellent account openings, responsive support, and collaboration with product and operations to streamline processes.
You will coordinate onboarding steps, relay requirements, resolve issues with internal partners, monitor compliance controls, and mentor junior associates to maintain high service

#J-18808-Ljbffr