JxJ Operations Manager

JxJ Manager of Operations & Audience Development

Employment type:

Full-time, year-round, salaried

Location:

Washington, DC; in-person/hybrid

Experience:

Minimum of five years

Salary : $65,000/year

About
The Edlavitch DC Jewish Community Center (EDCJCC) is the Jewish community’s address in our nation’s capital. Guided by Jewish values and heritage, the EDCJCC engages individuals

and families through its cultural, recreational, educational, and social justice programs. We welcome people of all backgrounds to connect, learn, serve, and be entertained together in

ways the reflect the unique role of the Center in the nation’s capital. JxJ is the leader of Jewish film and music cultural arts in the Washington, D.C., Maryland, and

Virginia region. From the greatest classics to the latest releases, JxJ presents a broad array of programming, with a strong representation of diverse cultures and international

perspectives.

Position Summary
The Manager of Operations & Audience Development supports the planning, promotion, execution, and continuous improvement of a multidisciplinary Jewish film and music program.

The incumbent plays a key role in both operational capacity as well as in identifying and strategically engaging new audiences.

The incumbent conducts audience research and analyzes market trends to inform programming strategy, ensuring that events are both mission-driven and responsive to

evolving cultural interests and audience behaviors. Central to the role is the development and oversight of systems that track and integrate programmatic, technical, financial, and

audience data, alongside a commitment to continuous operational improvement and forward-looking program planning.

The position’s operational requirements also include oversight of film screenings, music performances, and special events.

I. Operational Planning and Management

Lead end-to-end operational preparation and execution for film screenings, live music performances, festivals, and special events

Establish and refine systems for scheduling, production planning, ticketing, and event management.

Develop and maintain short-, medium-, and long-term planning frameworks for regular programs, special series, and major events

Construct and track key deliverables, timelines, and milestones across JxJ program lifecycles. Develop data standards and workflows

Support booking and scheduling of films and musical artists

Ensure cross-functional visibility into upcoming programs, deadlines, and resource needs

II. Audience Research and Strategic Audience Development

Design and implement strategies for gathering audience insights, including surveys, focus groups, and CRM data analysis

Analyze attendance patterns, pricing sensitivity, demographic trends, and engagement metrics

Translate insights into actionable recommendations for programming and marketing, including research into opportunities for new channels of promotion and outreach.

Lead strategic outreach efforts, identifying and engaging partners and communities to catalyze audience growth efforts

Partner with marketing and development teams to align strategies

With Director of JxJ, conduct regular data-driven reviews of existing processes, procedures, and investments to identify inefficiencies and opportunities for growth given limited resources

Qualifications

5–8+ years relevant experience

Experience in live arts operations and programming

Demonstrated success in outreach and audience cultivation

Strong project management skills

Experience with data analysis and CRM systems

Excellent communication skills

Ability to work evenings and weekends

Preferred Qualifications

Established network in music/film communities

Experience with interdisciplinary programming

Familiarity with audience segmentation

Familiarity with Jewish culture and entertainment

Working Conditions

Evening and weekend work required

Hybrid remote/in-office schedule options

On-site event leadership

Fast-paced environment

Impact of the Role
This role integrates artistic vision, operational execution, and audience insight to ensure programs are well-executed, scalable, and impactful.

Frequently cited statistics show that women, trans and nonbinary people, and other structurally marginalized groups apply to jobs only if they meet 100% of the qualifications.

The EDCJCC encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application. The EDCJCC is an equal opportunity employer

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