Marketing Communications Consultant

Schedule: Hybrid — 3 days/week at Mirage Media HQ

HQ Address: 7220 N 16th St, Suite C, Phoenix, AZ 85020

Employment Type: Full-time

Reports to: Chief Marketing Officer

About the Job
Mirage Media is looking for a Marketing Account Strategist who can lead the client conversation, shape the strategy, and work closely with our Marketing team to turn good ideas into strong, relevant work. You will serve as the primary Marketing contact for assigned clients, with a significant focus on organic social. You will collaborate directly with clients to understand their business, audience, goals, promotions, and priorities, then use that context to help guide their monthly marketing strategy.

We are looking for someone who genuinely understands Instagram and Facebook—not just how to post on them. You should be current on platform changes, emerging formats, audience behavior, and what is actually gaining traction. More importantly, you should have the judgment to know which opportunities make sense for a client and which ones are simply trends for the sake of trends.

You will also lead the Marketing portion of monthly client meetings, present performance reports, and turn the previous month’s insights into a clear strategy for what comes next.

What You’ll Actually Be Doing

Serve as the primary Marketing point of contact for assigned clients

Build strong client relationships through thoughtful communication, preparation, responsiveness, and follow-through

Learn each client’s business, brand, audience, priorities, promotions, and goals

Develop organic social and broader marketing strategies in collaboration with clients and Mirage’s Marketing team

Help shape content pillars, campaign themes, monthly priorities, platform strategies, calls to action, and testing opportunities

Stay current on Instagram, Facebook, social trends, platform updates, emerging formats, and changing audience behavior

Review monthly content calendars to ensure the content, messaging, creative, and calls to action work together as a cohesive strategy

Collaborate with the internal team throughout ideation, development, refinement, and delivery

Provide clear, constructive feedback that helps make the work stronger

Lead the Marketing portion of recurring and monthly client meetings

Collaborate with the team to interpret performance and identify meaningful insights

Present monthly reports, explain what happened, and make clear recommendations for what should happen next

Turn performance insights and client feedback into priorities for the following month

Keep clients informed about progress, approvals, timelines, upcoming needs, and opportunities

Coordinate with Mirage’s Advertising and Design verticals when clients receive multiple services

You’ll Thrive Here If You

Have 3+ years of experience in organic social, marketing strategy, account strategy, or a comparable client-facing agency role

Have deep, current knowledge of Instagram and Facebook

Understand content strategy, brand voice, social trends, community engagement, and organic social reporting

Can look at a 12-post monthly content calendar and see the larger strategy—not just 12 individual posts

Know how to turn a client’s business goals into relevant content and marketing opportunities

Are comfortable leading client meetings and presenting reports, recommendations, and a clear point of view

Can interpret performance without simply reading metrics back to the client

Communicate clearly, confidently, and professionally

Give thoughtful feedback while remaining collaborative and respectful of the team’s expertise

Are highly organized and can manage multiple accounts, timelines, conversations, and priorities

Take ownership, follow through, and care deeply about the quality of the client experience

Are curious about why something works—not just whether it looks good

Have strong judgment and know when to recommend a different or stronger direction

Bonus Points if You

Have experience managing organic social strategy for multiple brands at once

Have worked with social scheduling, listening, analytics, or reporting platforms

Understand email marketing, SEO/GEO, audience research, or broader marketing measurement

Have experience working with consumer brands, service businesses, nonprofits, or multi-location organizations

Have a strong instinct for brand voice and can quickly recognize when content feels relevant, thoughtful, and distinctly on-brand

Are usually aware of a platform update or emerging format before a client asks about it

About Mirage Media
We are the strategic and creative agency brands turn to when they want results that actually look good. We work with founder-led startups and Fortune 500 companies alike, bringing big-agency thinking with boutique-level care. Mirage Media is built across three connected verticals: Marketing, Advertising, and Design. We are taste-driven, performance-obsessed, and committed to making every client feel like they have a true strategic partner invested in their success.

Mirage Media is an equal-opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Mirage Media prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Mirage Media conforms to the spirit as well as to the letter of all applicable laws and regulations.

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