Account Manager

Neon Canvas is a vibrant digital marketing agency seeking an Account Manager to join our growing team. If you’re outgoing, friendly, and thrive in a fast-paced environment, you could be our ideal candidate! Below is a detailed overview of what we’re looking for:
Responsibilities
Develop and maintain long-term relationships with clients and key stakeholders, aiming for high client satisfaction and retention.
Clearly communicate marketing concepts, strategies, and campaign performance to clients, particularly healthcare professionals, to ensure understanding and alignment on goals.
Act as a liaison between clients and our internal team to facilitate seamless communication and project execution.
Support clients through various communication methods such as email, phone, screenshare, and in-person meetings.
Ensure the timely and successful delivery of our solutions according to client needs and objectives.
Learn and adapt quickly in a fast-paced environment to enhance your professional growth.
Deliver exceptional customer service daily, keeping current clients satisfied and engaged.
Collaborate with the sales team to onboard new clients, integrate them smoothly, and foster ongoing client relationships.
Qualifications and Requirements
Bachelor’s degree in Business, Marketing, or a related field.
Demonstrated ability to communicate effectively at all levels of an organization, including with executive and C-level stakeholders.
Strong listening, negotiation, and presentation skills.
Excellent verbal and written communication skills.
Thorough understanding of digital marketing fundamentals, with a commitment to continuous professional development in the field.
Natural ability to build relationships characterized by integrity, reliability, and maturity.
Ability to travel to client sites for filming, as needed, up to 20% of the time.
Compensation and Benefits
Salary Range: $50,000 to $55,000, based on experience and qualifications.
Quarterly bonuses offered based on client retention.
Unlimited PTO + paid company holidays.
401(k) plan with employer contribution.
Health, dental, and vision insurance.
Professional development support and opportunities to expand your skills and grow in your career.
Flexible hybrid work environment.
A fun, collaborative team culture that values creativity, autonomy, and quality.
The chance to work on meaningful projects that make a difference for real people.

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