VP of Experience Design & Conversational AI

JPMorgan Chase & Co. is seeking an Experience Design Vice President to shape the user experience across Payments Operations and AI-driven tools.
You will lead the design of Conversational AI chat tools for operations, mentor junior designers, and collaborate with cross-functional teams to deliver inclusive, accessible, and data-informed experiences. You will guide strategy, prototype interactions, and align design activity with business goals, ensuring scalable conversational experiences across

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