Moderator for Social Media Platform

Key Responsibilities

Monitor and review user-generated content on our social media platform
Enforce community guidelines and policies through prompt and fair moderation actions
Respond to user inquiries feedback and concerns in a timely manner
Identify and escape potential issues or violations to relevant teams
Collaborate with cross-functional teams to improve the user experience on our platform
Analyze data and metrics related to user engagement and community health
Stay updated on industry trends and best practices in community management
Requirements

Bachelors degree in Communications Marketing or related field preferred
1+ years of experience in community management or moderation role social media experience preferred
Excellent written communication skills with strong attention to detail
Ability to remain calm under pressure and handle difficult situations effectively
Passionate about creating a positive online community environment
Proficient in using social media platforms and other online tools
Familiarity with Indian culture is a plus
Must be willing to work non-traditional hours when necessary
Salary $1200month
Location Atlanta accommodation provided

#J-18808-Ljbffr