The Secretary of the Commonwealth's office in Massachusetts is seeking a Public Information Specialist within the Citizen Information Service Division. The role handles citizen inquiries via telephone, email, and mail, promoting accessibility and responsiveness across state government.
Staff are cross-trained to support other divisions as needed. Key duties include handling high-volume inquiries, maintaining resource directories, researching designated topics, and managing correspondence under
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Public Information & Citizen Services Specialist
Commonwealth Museum · Multiple locations ·
- Pay:
- 52.000 - 76.000
- Job type:
- Full Time