Account Manager

Account Manager

The Account Manager is an experienced professional self-directing the activities to achieve service goals of their clients. The Account Manager is the primary point of contact for an assigned book of business responsible for overall site quality, achieving sales goals and achieving renewal goals.
Client Partnerships

Work with Operations Manager to maintain pro-active communication with customer; begin as a support to Operations Manager, then eventually take over client communications
Respond professionally and timely to all internal and client requests
Work to fully understand clients' long-term goals and budgetary constraints
Demonstrate consistent and exceptional quality control standards
Required

Strong verbal and written communication
Team oriented, collaborative approach
Excellent organizational and time management skills
Attention to detail is critical to maintain high quality of care
Exceptional customer service
Positive attitude
Takes initiative and pro-active approach to improve performance
Assumes responsibility, authority, and accountability for all activities
Ability to develop budgets and job estimates
Knowledge of plant material
Motivated to grow and develop new business
Ability to prioritize and multitask