Technical Illustrator & Publications Specialist (Hybrid: 3 days office/2 days WF

Job TitleStarting Salary: $51,500To produce accurate and timely print and online documentation that will assist Product Support Technicians and customers with the ordering of replacement parts and the troubleshooting of productsResponsibilities/DutiesPerform document content research and multi-task with Technical Illustrators, Engineers, Product Management and Technical ServiceCompile and maintain electronic and mechanical information for use in Illustrated Parts Breakdowns (IPBs), trouble-shooting guides, and any other documentation that is necessary for the technical and operational support of our products and component partsAssist in creating order forms using Adobe InDesignCreate exploded-view technical illustrations and illustrated parts breakdowns from engineering drawings, CAD models, physical products, photographs, and other source materialDevelop and maintain corresponding parts lists, callouts, item numbers, descriptions, quantities, and assembly relationshipsInterpret engineering BOMs and translate engineering data into service- and customer-facing parts documentationCreate Engineering Change Orders (ECOs) to create or revise Order Forms and Illustrated Parts Breakdowns (IPBs) in Agile Project ManagementParticipate in Bill of Materials (BOMs) verification breakdownsCollaborate with Engineers, Product Management, Technical Service, and Manufacturing Engineering as neededEnsure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to managementComplete the annual CTPAT Security TrainingFocus on continuous improvement, and consistently demonstrate good business judgmentWork effectively with all Pride departments to exceed internal and external expectationsPride retains the discretion to modify duties and/or assign other duties as necessaryRequired SkillsMust be a friendly team player, professional, detail-oriented, and honest Must have the ability to:Multi-task, problem-solve, and prioritize in a fast-paced working environmentUse hand tools and standard power toolsRead and comprehend work instructions and BOMsIdentify mechanical and electrical parts, and hardwareMust have:Relentless drive to achieve advancement and continuous improvementIntermediate working knowledge of Microsoft Office Word and ExcelExcellent verbal and written communication skillsExcellent web navigation skillsBasic mathematical skillsExcellent organizational skillsPreferred SkillsBasic working knowledge of Adobe Desktop Publishing Software preferredBasic understanding of electro-mechanical schematics preferredBasic familiarity with SolidWorks 3D geometry renderings preferredRequired ExperienceAt least 1 year of experience in technical writing, Graphic Design, or Desktop Publishing, ORAt least 6 months of experience with 3D CAD visualization, or CAD-derived illustration tools, ORAt least 6 months of experience interpreting engineering drawings, BOMs, assembly drawings, and 3D CAD models, ORIn lieu of experience, an associate degree or higher in a field related to Graphic Design, Technical Writing, or Engineering DesignPreferred ExperienceAt least 3 years of experience in technical writing or a technical service role experience preferredAt least 1 year of Graphic Design or Desktop Publishing and Layout experience preferredCurrent or previous successful employment experience with Pride Mobility Products Corporation preferredRequired EducationHigh School Diploma or GEDPreferred EducationAssociate degree in Graphic Design or Technical Writing related field preferredRequired QualificationsMust be legally authorized to work in the United States without sponsorship now, or in the futureDetailsThis job description is not intended to be all-inclusiveIn exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities ActPride Mobility Products®/Quantum Rehab® is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law.Pride Mobility Products®/Quantum Rehab® is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities. If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at 1-800-800-8586 x1250.