Ramp is seeking an Associate Manager to lead Premier Support. You will coach a small team of senior specialists, own performance and escalation management, and partner with Account Management to ensure high-quality, data-driven support for enterprise accounts.
The role emphasizes leadership, building scalable processes, and leveraging AI to improve workflows. A strong track record in managing people and driving change is essential.
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Premier Support Lead - Enterprise Accounts
RAMP · San Francisco, CA, USA ·
- Job type:
- Full Time