Ramp is seeking an Associate Manager to lead Premier Support, a small team of senior specialists who are the daily contact for the most strategic accounts. You will coach performance, own escalations, and partner with Account Management to protect relationships while driving high-quality support.
You will leverage data to drive improvements, build scalable playbooks, and champion AI-powered workflows within the CX organization.
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Premier Support Lead for Enterprise Accounts
Ramp · New York, NY, USA ·
- Pay:
- 108.000 - 132.000
- Job type:
- Full Time