Newsroom Editor

Your Role

Key responsibilities include:
Format, edit, and proofread press releases quickly and accurately
Code releases based on client distribution requests and suggest beneficial alternatives
Contact clients to resolve issues such as errors or missing information
Assess authenticity of press release orders and **escalate problematic content
Monitor incoming orders and ensure timely handling
Ensure successful transmission of content online
Assist other Newsroom teams with overflow orders
Perform shift opening, closing, and change duties
Maintain knowledge of Business Wire products, services, procedures, and policies
Handle incoming calls, answer client questions, and guide clients through order submission
Provide membership information and set up new accounts when appropriate
Collaborate with sales and other departments as needed
Report technical issues to Service Desk or Web Support teams promptly
Authorize credit card payments when necessary
Run and submit daily distribution reports to billing department
Maintain a daily activity log
About You

The company is looking for candidates with:
Bachelor’s degree
Excellent communication and customer service skills
Ability to work effectively in a team environment
Strong multitasking, prioritization, and project completion skills under tight deadlines
Strong attention to detail and good judgment
Basic technical skills and proficiency in MS Word, Excel, and web applications
Reliability demonstrated by good attendance and punctuality
Courteous and professional phone manner and demeanor
Flexibility with work schedule, including overnight shift availability (Mon-Fri 10:00 PM to 6:30 AM EST)
Note: Business Wire will not sponsor employment authorization for this position
Compensation & Benefits

Hourly rate range: $20 to $24, based on education, experience, skills, and market data
Remote work opportunity
Health benefits starting on first day of employment
$100 monthly fitness allowance
Tuition reimbursement program
Enhanced mental health resources
401(k) plan with company match and annual profit sharing (subject to company performance)
PTO, floating holidays, wellness day off, birthday day off, and more

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