Member Experience Maestro

Moss New York LLC, a luxury private club, seeks a Member Experience Manager to lead member engagement across four floors and Bedrock wellness areas. You will build meaningful relationships, understand member interests, and ensure every interaction feels personal and memorable.
The role requires high emotional intelligence, discretion, and the ability to anticipate needs. You will work on the club floor, coordinating with Reception, Events, and F&B teams to deliver elevated service and retain

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