Business/Operation Manager

Lead Operations & Broker Growth in a High-Performing Mortgage Brokerage

$130K–$150K + Super + Bonus | Real Leadership & Growth Opportunity

Melbourne (Southeast)

About Us
At Jabsons Finance we’re a multi-award-winning mortgage brokerage built on strong performance, great people, and real results. From loan processing and marketing to credit analysis, our teams have been recognized individually for their work - something we’re really proud of.

We focus on delivering smart lending solutions, a great client experience, and building a culture where people can grow and succeed.

We’ve built a strong reputation in the market through consistent results, client-first thinking, and a high-performance mindset.

Our business continues to grow through referrals, long-term relationships, and a focus on doing things the right way.

At our core, we are about developing people, building careers, and creating long-term success.

About the Role
We’re looking for someone to lead operations and drive broker growth — a role that combines systems, people, and business development.

You’ll play a key role in helping us build a high-performing, scalable business, while supporting brokers and the wider team to succeed.

What You’ll Be Doing
Operations

Oversee the end-to-end loan process (lead to settlement)

Improve workflows, systems, and day-to-day efficiency

Support the team to deliver consistent, high-quality outcomes

Broker Recruitment & Development

Recruit and onboard new brokers

Support training and development

Help brokers improve performance and grow their pipeline

Business Growth

Generate business from existing clients and referral partners

Build new relationships with agents, accountants, and other partners

Support brokers to increase productivity and results

Events & Culture

Organise client and BDM events

Plan team activities and contribute to a strong team culture

Leadership

Support and guide team members across operations and training

Set goals, track progress, and drive accountability

About You

Experience in mortgage broking, banking, or financial services

Background in operations, broker support, or business development

Strong people skills - you enjoy working with and developing others

Organized, proactive, and systems-focused

Comfortable working in a fast-paced, growth environment

Understanding of credit policy and deal structuring would be beneficial

What’s on Offer

$130,000 – $150,000 + Super + Competitive Performance Bonus

Opportunity to grow with a fast-scaling, award-winning business

Work closely with leadership and be part of key decisions

Clear pathway for career progression

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