Director, AI Customer Experience & Adoption

Nscale seeks a Director of Customer Experience and Engagement to shape and lead the organization responsible for helping customers realize meaningful value from our GPU cloud platform. You will own strategy, operating model, and execution across onboarding, adoption, and expansion.
The role sits at the intersection of customers, engineering, product, sales, and infrastructure, requiring strong technical depth, executive communication, and a proven ability to drive retention, revenue growth, and

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