Dialer Campaign & Analytics Specialist

Rocket Mortgage seeks a Dialer Operations Specialist in Coppell, TX to lead day-to-day execution and monitoring of outbound dialer campaigns, analyze data, and produce daily reports. You will optimize campaigns, support Avaya/Genesys systems, and coordinate across call centers to improve contact rates.
The role requires call center experience, dialer proficiency, SQL and Access skills, and a strong analytical mindset.

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