Sales Manager

Summary / Purpose of Position:

The AutoWorks Sales Manager is responsible for overseeing the daily sales operations of AutoWorks, a social enterprise of Miracle Hill Ministries, managing vehicle sales, serving customers, and leading sales associates. This position supports economic mobility opportunities for program participants, teaching both vehicle acquisition/sales skills and critical soft skills. The role emphasizes meeting or exceeding monthly and annual sales goals for unit sales, gross profit, and operational efficiency.

Essential Duties and Responsibilities:

1. Sales & Customer Interaction
• Direct sales staffing, training, and development to foster a high-performing sales team.
• Set and monitor monthly and annual sales targets, adjusting strategies to achieve unit and profit objectives.
• Engage with customers professionally, facilitating sales and answering questions to close deals.
• Track and meet monthly projections, ensuring records for sales and donations comply with DMV, State, Federal, and tax regulations.

2. Inventory Management
• Coordinate vehicle acquisition, including donated and used vehicles, to maintain optimal inventory levels.
• Ensure all vehicles are inspected, repaired, and detailed for sale.
• Maintain the sales lot and work areas to be organized, appealing, and free from hazards.

3. Leadership & Program Support
• Hire, train, motivate, and supervise AutoWorks staff, including interns, fostering a culture of respect and dignity.
• Lead regular sales meetings and manage program participants' development.
• Supervise sales associates, overseeing task completion and professional growth.
• Ability to lead devotionals for staff and interns.

4. Administrative & Compliance
• Oversee donation/sales paperwork, cash reconciliation, and daily sales reporting to the accounting department.
• Analyze and control expenditures to remain within budgetary constraints.
• Organize and conduct New Owner Clinics, serving as a follow-up to the Bridge to Wheels program.

5. Marketing & Promotions
• Develop and execute sales campaigns, aligning them with AutoWorks' goals and market trends.
• Advertise and promote vehicle sales through appropriate marketing channels.

6. Customer Service
• Treat all customers with respect and professionalism, ensuring a positive experience.
• Receive donations courteously, answer phone inquiries professionally, and assist customers with their needs.

Qualifications:

1. Education and Experience
• Bachelor's degree or equivalent experience (3+ years in sales, preferably in automotive sales, and 1+ year in a supervisory role).
• Knowledge of automotive industry basics, and DMV regulations (preferred).
• Valid SC driver's license meeting MHM insurance criteria. DOT physical clearance and rollback experience are a plus.
• Proficiency in Microsoft Office Suite, sales and negotiation, organizational skills, and basic computer skills.
• Excellent customer service, communication (verbal and written), leadership, and mentorship abilities.

2. Physical Requirements
• Ability to work on feet for full shifts, and lift 20-50 pounds

3. Core Attributes and Expectations
• Demonstrate a Christ-centered life, respecting MHM's doctrinal values.
• Show responsibility, motivation, and openness to learning and improvement.
• Exhibit professionalism, sound judgment, and integrity in all interactions, ensuring compliance with safety guideline