Senior Account Specialist

S&A Group | Mississippi Residents Only

S&A Group is growing its team and seeking qualified professionals for the Senior Account Specialist role. This is an opportunity supporting prospective and existing clients through phone-based communication and account assistance. This role involves speaking with individuals who have requested information about our services, answering questions, explaining available options, and ensuring a professional client experience throughout the process.

This opportunity offers structured training and systems, performance-based compensation, and opportunities for professional growth.

About S&A Group

S&A Group is committed to providing a professional and supportive environment where team members are equipped with the resources, structure, and leadership needed for long‑term success. We value accountability, consistency, and professional development while creating opportunities for both personal and career growth.

Compensation

$50,000–$65,000+ annually (performance-based)

Additional bonus opportunities available

Performance based company trips

Key Responsibilities

Communicate with prospective and current clients by phone

Explain service and benefit options clearly and professionally

Assist clients with account‑related inquiries, updates, and billing concerns

Recommend suitable solutions based on client needs

Accurately document client interactions and maintain records

Follow company procedures, workflows, and communication standards

Qualifications

Experience in telesales, customer service, account management, or client support preferred

Strong communication, interpersonal, and phone skills

Organized, dependable, and detail‑oriented

Must have access to a laptop/computer, reliable internet connection, and a quiet workspace

High school diploma or GED required

Why Join Our Team?
At S&A Group, we believe strong teams are built through support, professionalism, and shared success. We are dedicated to fostering a positive work environment that encourages growth, recognises performance, and values the contributions of every team member.

#J-18808-Ljbffr