Utah Transit Authority seeks a Customer Experience Planner to translate customer needs, data, and ideas into real-world improvements that enhance rider experience. The role blends planning, data analysis, coordination, and hands-on graphic design to create engaging maps, signage, and communications.
You’ll work on projects from wayfinding to accessibility, supporting major events and customer satisfaction research while aligning with UTA’s strategic goals.
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Customer Experience Planner: Wayfinding & Design
Utah Transit Authority · Salt Lake City, UT, USA ·
- Job type:
- Full Time