Jobtailor in the United States seeks a Service Center Supervisor to lead service delivery, QA, and workforce management. You will assess team competencies and refine measures for program improvements, while maintaining training records and resolving customer issues.
You will supervise the Service Center, monitor daily performance and workloads, and advise on complex issues. Travel is required as needed to support centers of excellence.
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Service Center Lead: Customer Experience & Performance
Jobtailor · Florida, NY, USA ·
- Pay:
- 65.000 - 85.000
- Job type:
- Full Time