Account Manager

Summary
The Account Manager plays a crucial role in supporting our purpose of creating lasting value for those we serve by directly managing the customer relationship and being a liaison between the business and the customer. The Account Manager is focused on establishing and growing customer relationships and coordinate sales. This individual will make daily personal visits to customer locations to demonstrate products, discuss projects and maintain personal and professional relationships. The Account Manager is seen as a champion for the company culture and through all activities and actions promotes our culture, our 5 P's and our purpose to create lasting value for those we serve.

Description
The Account Manager plays a crucial role in supporting our purpose of creating lasting value for those we serve by directly managing the customer relationship and being a liaison between the business and the customer. The Account Manager is focused on establishing and growing customer relationships and coordinate sales. This individual will make daily personal visits to customer locations to demonstrate products, discuss projects and maintain personal and professional relationships. The Account Manager is seen as a champion for the company culture and through all activities and actions promotes our culture, our 5 P's and our purpose to create lasting value for those we serve.

Key Responsibilities & Essential Functions

Build and maintain excellent customer relationships

Provide excellent customer service for existing customers by providing solutions, managing projects, or providing information on products or services

Identify new business opportunities and establish new customer relationships

Review reports of business transactions, sales reports, expense reports and promotional letters for assigned accounts

Developing strategic selling strategies for individual customers, track and analyze buying patterns

Work closely with Inside Sales Representatives and Technicians to keep account activities and literature up to date

Develop technical knowledge of new and changing industry

Requirements
Critical Success Factors

Excellent customer service orientation

Ability to negotiate effectively at a high level and build strong relationships with customers, vendors and suppliers

Ability to build strong relationships with our internal sales force and assist, guide and mentor when needed

Excellent communication skills, including written, oral and effective listening skills

Must be driven with a strong desire to learn and succeed in the position

Ability to see the big picture when developing goals and strategies for the overall business

Strong problem solving and decision making ability

Ability to prioritize and juggle multiple priorities

Ability to learn, grow, and adapt to change

Ability to successfully work independently and in a team environment

Strong work ethic with a positive attitude

Willingness to give and receive constructive feedback

Solid business acumen

Self motivated with strong desire to take the initiative

Dependable

Drive for continuous improvement

Job Requirements/Specifications

Five years experience in sales is required

Minimum of two year degree or equivalent experience required; Four year degree preferred

Demonstrated leadership experience required

Electrical product knowledge is preferred

Proficiency in Microsoft Office required

Ability to travel (approximately 15%) for training and support of customer needs

Work Environment & Physical Demands

Consistent, sitting, working with hands, working with fingers, talking, hearing, driving, work indoors

Frequent, standing, works alone, works with others

Some, walking, lifting, vision acuity-near, vision acuity-far, depth perception, field of vision, vision adjustment, customer contact

Occasionally, carrying, bending @ the waist, reaching

The above statements are intended to describe the general nature and level of work being performed by an incumbent. They are not intended to be an exhaustive list of activities, duties or responsibilities. Incumbent may be asked to perform other duties as required.

Equal Opportunity Employer, Including Veterans And Individuals With Disabilities
Several factors are considered in making compensation decisions at Van Meter; including but not limited to education, skill sets, work experience and training, and other business and organizational needs. Please note that compensation may be below the lower end of the range when the minimum requirements of the role are not met and the higher end is reserved for candidates with extensive experience and qualifications that exceed the requirements of the role.

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