ABOUT US
From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.
Job Type
Full-time
THE JOB
As an Experience Artist, you will have the opportunity to meet and interact with people from all over the world! Our Experience Artist proudly showcases our hotel, amenities, and surroundings. The Experience Artist is a highly visible role in which you directly impact the guests stay and have the ability to create memorable experiences for all our guests.
YOU
To be successful in this position, we're looking for an amazing people connector who thrives on creating experiences and problem-solving. This role as an Experience Artist requires skills such as patience, empathy, and a desire to make memorable experiences and provide excellent service for our guests.
OUR CULTURE
Be part of our award-winning team named TOP Workplace in San Diego 2022-2025 and TOP Workplace USA 2023-2026 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. People who best fit Estancia La Jolla are sharp, hardworking team players. We look for candidates with experience in having fun!
THE OFFER
In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday!) PTO, Complimentary Parking, and Meals.
Requirements
Results-oriented with a focus on service excellence.
Attention to detail with a talent for multitasking.
Strong interpersonal and problem-solving abilities
An effective communicator, team member, and collaborator.
Minimum two years concierge experience and a proven record of delivering “ best in class” customer interactions.
Ability to stand/walk for long periods of time.
Ability to learn and use the computer systems used at the hotel
Highly responsible & reliable.
Ability to work on AM, PM, overnight shifts, weekend, and holiday shifts as required by operational needs.
At Estancia La Jolla Hotel & Spa, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion, and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!
Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D
EEO Statement
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.
Salary Description
$24.72 per hour
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In Summary: The Experience Artist is a highly visible role in which you directly impact the guests stay and have the ability to create memorable experiences for all our guests . Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D EEO Statement Noble House Hotels & Resorts are proud to encourage an environment where everyone can be a successful team member (come as they are) as their true authentic self .
En Español:
Desde la arquitectura en estilo hacienda hasta los exuberantes jardines y las obras de arte dispersas, Estancia La Jolla es un verdadero escape del sur de California. Este antiguo rancho se remonta a finales del siglo XIX, una historia que el establecimiento celebra y honra. En las 210 habitaciones y suites casualmente elegantes de Estancia, este AAA Four Diamond boutique hotel se siente como en casa. Las personas que mejor se ajustan a Estancia La Jolla son jugadores de equipo agudos y trabajadores. Buscamos candidatos con experiencia en divertirse! LA OFERTA A cambio, ofrecemos salarios competitivos, beneficios de seguro médico, descuentos para miembros del equipo y amigos hoteleros y restaurantes dentro de la familia Nobel House Hotel & Resorts, Compatibilidad 401k (después de 1 año), PTO on-Demand Pay (acceso al sueldo ganado antes del día de pago!), Aparcamiento gratuito y comidas. Requisitos Resultados orientados con un enfoque en la excelencia en el servicio. Atención al detalle con un talento para multitarea. Fuertes habilidades interpersonales y de resolución de problemas Un comunicador eficaz, miembro del equipo, y colaborador. Mínimo de dos años de experiencia de concierge y un historial comprobado de entrega mejores interacciones con los clientes en clase. Capacidad para caminar / Acceso por períodos de tiempo. Hemos establecido un comité hotelero para reunir una variedad de pensamientos, perspectivas y expresiones y nos encantaría que compartís la tuya con el equipo! Estancia La Jolla Hotel & Spa es un empleador de igualdad de oportunidades M/F/V/D EEO Declaración Noble House Hotels & Resorts se enorgullece de alentar y apoyar un entorno donde todos puedan ser un miembro exitoso del equipo (como sean) como su verdadero yo. Somos un lugar de trabajo de igual oportunidad y empleador que no discrimina por raza, color, discapacidad, género / sexo, orientación sexual, religión, origen nacional, edad, descripción, estatus de veterano o cualquier otro estado protegido. Estamos comprometidos a construir un equipo (enraizado en la familia) y un puesto de trabajo donde todos podamos tener éxito basándonos únicamente en nuestras calificaciones, experiencia, habilidades y rendimiento laboral. Salario $24.72 Lb-1880 $jffr