Learning Content Specialist

Overview Who We Are At BJ’s Restaurants, we’ve been bringing people together to celebrate life’s moments since 1978. We’re more than a restaurant, we’re a team of passionate people who take pride in creating great food, memorable experiences, and a workplace where everyone feels valued. If you’re energized by teamwork, motivated to keep learning, and passionate about creating great experiences for others, you’ll feel right at home here.
Responsibilities What You’ll Do As our Learning Content Specialist, you'll be the creative engine behind how BJ's trains and equips its restaurant teams. You'll produce training content from start to finish turning operational standards into videos, job aids, and rollout guides that are clear, compelling, and built for the restaurant floor.
This is a hands-on, maker role. You'll storyboard and shoot, design and write, manage timelines and juggle projects all while keeping the guest experience and our Gold Standard at the center of everything you create.
How You’ll Contribute Produce training videos end-to-end — storyboard, record, edit, and publish content covering food, beverage, service, and operational procedures
Build digital learning content — develop e-learning modules, interactive courses, and microlearning assets for BJ's LMS platform that meet team members where they are
Design visual job aids — cut spec charts, build sequence cards, portion guides, and station references that live and get used where the work actually happens
Write rollout guides — clear, manager-ready documentation for menu changes, new processes, and operational updates that get people up to speed fast
Own your timelines — manage multiple projects with short turnarounds, communicate proactively, and deliver on deadline without losing quality
Show up in the field — regularly visit BJ's restaurants to work alongside teams, gather feedback, observe real operations, and ensure every training tool reflects how things actually work on a busy shift
Qualifications What You’ll Bring 2–4 years of experience in instructional design, content production, or training development – restaurant or hospitality experience strongly preferred
Strong design skills – proficient in Canva, Adobe InDesign, or similar tools
Excellent writing ability – you make things clear, concise, and audience-right
A self-starter mentality – you see what needs to be done and you go do it
Flexibility and composure when priorities shift – you pivot fast and keep quality high
A hospitality mindset – you're energized by helping others and love being the host who makes everything run smoothly
Salary Range USD $65,000 – $80,000 plus bonus eligibility and comprehensive benefits.
This salaryrange reflects the anticipated compensation for this role. Final salary within the rangewill be determined based on factors such as geographic location, relevant experience, and other job-related qualifications.
Benefits that matter Live your best life! Competitive salary and bonus opportunities
401(k) with company match to help you plan for the future
Comprehensive medical, dental, and vision benefits
Free and discounted meals
Career growth and advancement opportunities
Financial wellness and life planning resources
Employee discount program and additional lifestyle perks
A collaborative culture built on teamwork, service, and celebrating wins
This role follows a hybrid schedule. Monday through Thursday in office, with the flexibility to work remotely on Fridays.
If you're a creative, operationally curious professional who thrives on making things that actually help people, we’d love to meet you. Apply today and bring your talent to a team that's passionate about food, people, and doing things the right way.
Proof of eligibility to work in the U.S. required.
Equal Opportunity Employer
Pay Range USD $65,000.00 - USD $80,000.00 /Yr.

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