JPMorgan Chase & Co. in New York is seeking an Executive Director to lead retention and loyalty initiatives across the card portfolio.
You will define lifecycle strategies for retention, product trade, and Ultimate Rewards, collaborating with Product, Analytics, Digital, Finance and Controls to drive loyalty and long-term value. You will build and mentor a high-performing team, set targets, oversee omnichannel campaigns (email, site, in-app), and ensure rigorous risk and controls while
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