Donation Processor: Apparel

Part time - Reg 25 Hours

414 Cicero - 7933 Brewerton Road, Cicero, NY, US

Salary: $17.50 Hourly

Do you enjoy hands-on work and have an eye for style, quality, and detail? Join Goodwill of the Finger Lakes, where our mission is elevating people, community, and planet for a good today and a better tomorrow. As a Softline Processor, you play a key role in preparing donated apparel, shoes, and accessories for our retail stores—helping create great shopping experiences while supporting programs that strengthen our community.

What You’ll Do

Sort and assess softline items such as clothing, shoes, accessories, and other textiles based on quality and brand standards

Hang, tag, and label merchandise accurately using our production and pricing systems

Build and demonstrate ongoing knowledge of apparel brands, trends, and softline merchandise

Meet daily and bi‑weekly production goals by efficiently processing donated items

Maintain a friendly, welcoming, and helpful attitude with customers and team members

Greet customers warmly and assist in addressing concerns in a courteous, respectful manner in line with retail policies

Act as a positive, supportive member of the team by sharing ideas and communicating concerns with coworkers and leadership

Maintain clean, stocked, and well‑organized workstations and request supplies as needed

Help keep the interior and exterior of the store clean, safe, and organized

Perform additional duties and cross‑train in other areas as assigned

Production Expectations

This role includes production goals tied to hours worked and is eligible for Goodwill of the Finger Lakes’ production incentive program, which rewards team members for meeting or exceeding established production standards.

For a standard 37.5‑hour workweek, the sales production goal is $8,000 every two weeks, with adjusted expectations for part‑time schedules:

20 hours/week: $4,267 every two weeks

25 hours/week: $5,333 every two weeks

30 hours/week: $6,400 every two weeks

37.5 hours/week: $8,000 every two weeks

What We’re Looking For

High school diploma or GED preferred

Previous retail or production experience preferred, but not required

Ability to read, understand, and complete production documentation

Clear communication skills for working with customers and teammates

Willingness to learn, accept feedback, and contribute to team success

Work Schedule & Availability

Must have open and flexible availability

Willingness to work nights, weekends, and holidays is required

Work Environment

This position is based primarily in a retail store environment and donation processing area, which may feel similar to a warehouse setting. Occasional exposure to outdoor conditions may occur when receiving donations. Noise levels are typically moderate.

Physical Requirements

Standing and walking for extended periods

Frequent bending, reaching, crouching, kneeling, and lifting

Regular lifting, pushing, and pulling of items (up to 25 lbs frequently, heavier with assistance)

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Why Work at Goodwill of the Finger Lakes?

When you work at Goodwill, you’re doing more than stocking shelves—you’re helping to create opportunity in our community. We value teamwork, respect, and growth, and we are committed to living our BLUE values every day.

At Goodwill, your work matters. Every item you process, every customer you help, and every shift you work supports our mission of elevating people, community, and planet for a good today and a better tomorrow. If you’re looking for meaningful work in a supportive, values‑driven environment, you’ll find it here.

Goodwill of the Finger Lakes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.