Associa is hiring: Community Manager/Senior Community Manager in Honolulu

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description
As a Community Association Manager, you will serve as the primary management professional for a portfolio ofhomeownersand condominium associations.

Board Leadership & Community Governance

Serve as the primary advisor and liaison to Boards of Directors

Facilitate Board meetings and annual meetings

Assist Boards in understanding governing documents, policies, and operational responsibilities

Prepare agendas, management reports, and meeting materials

Partner with Board members to establish community goals, priorities, and action plans

Support committee initiatives and community projects

Financial Oversight & Budget Management

Review monthly financial reports and communicate key insights to Boards

Assist with annual budget preparation and planning

Monitor expenditures against approved budgets

Support reserve planning and capital improvement strategies

Review contracts, invoices, and project-related expenses

Assist Boards in making informed financial decisions

Community Operations

Oversee the day-to-day administration of assigned communities

Conduct routine property inspections and site visits

Monitor common area maintenance and vendor performance

Coordinate corrective actions and follow-up activitiesEnsure compliance with governing documents and community standards

Maintain accurate community records and documentation

Project & Vendor Management

Manage community improvement projects from planning through completion

Solicit and evaluate vendor proposals and bids

Coordinate contractor activities and project timelines

Monitor project quality, communication, and budget adherence

Build and maintain strong vendor relationships

Hold vendors accountable for contract performance and service expectations

Homeowner Relations & Customer Experience

Respond to homeowner inquiries and concerns professionally and promptly

Facilitate conflict resolution and problem-solving when appropriate

Communicate community initiatives, updates, and policy changes

Deliver exceptional customer service in a fast-paced environment

Maintain positive relationships with residents, Board members, and stakeholders

Communication & Relationship Management

Draft professional correspondence, reports, and community communications

Coordinate homeowner notices, mailings, and announcements

Use community management systems and technology platforms

Communicate effectively with homeowners, Board members, vendors, internal departments, and leadership teams

Build trust through transparency, follow-through, and accountability

Risk Management & Compliance

Identify operational and community risks

Support insurance, legal, and compliance processes as needed

Ensure required notices, disclosures, and documentation are completed accurately

Coordinate with legal counsel, vendors, and Board leadership when appropriate

Promote proactive problem-solving to minimize risk and liability

Minimum Salary: $75,000 (based on experience)

Requirements

Knowledge of general office equipment (copier, fax, phone systems, etc.).

Knowledge of Microsoft Outlook, Word, and Excel

Ability to learn and utilize proprietary systems quickly and efficiently

Professional communication skills (phone, interpersonal, written, verbal, etc.).

Self-motivated, proactive, detail oriented and a team player.

Time management and time critical prioritization skills.

High School diploma or GED Required

Associates Degree Preferred

0 – 3 years of directly related or closely related experience

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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