Ad Operations Specialist San Francisco, CA

Ad Operations Specialist — San Francisco, CA About the Role We're looking for an Ad Operations Specialist to support our advertising business by partnering with Retail and Grocery advertisers to manage search and sponsored listing campaigns. Based in San Francisco, you'll work closely with sales and cross-functional teams to help retail and grocery brands hit their marketing goals across our advertising platforms.
We're looking for someone with strong Ad Operations experience — especially managing sponsored products, sponsored search, and performance-driven campaigns — along with broader experience in display activation and optimization. You're comfortable managing complex, high-volume campaigns, digging into performance data, and partnering with commercial teams to drive advertiser growth.
Responsibilities Own end-to-end campaign management: setup, trafficking, QA, monitoring, optimization, and troubleshooting
Monitor performance and optimize toward ROAS and other advertiser KPIs
Manage a high volume of campaigns across ad servers, sponsored products platforms, and ad tech
Execute multi-tier campaigns across buying strategies, audiences, and formats
Partner with Partner Managers on insights, optimization, and strategy
Identify opportunities to scale successful campaigns and grow advertiser investment
Support offshore team coordination alongside the Ad Ops Manager
Contribute to cross-functional projects that improve process and advertiser experience
Qualifications Bachelor's degree or equivalent practical experience
Required Skills 3+ years in Ad Operations, AdTech, digital advertising, or performance marketing
Preferred Skills Experience managing large-scale Retail, Grocery, or Commerce Media campaigns
Strong grounding in media planning, targeting, bidding, pacing, and optimization
Hands-on experience with sponsored products/listings and retail media
Display campaign experience across multiple formats
Platform experience with Meta, Google Ad Manager (GAM), Criteo, or similar
Comfort with Salesforce or other CRM tools
4+ years in operations at a media/creative agency, media platform, retailer, or retail media network
A data-driven, analytical mindset and a bias toward action

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