National Account Manager I

Job Opportunity At HCSCAt HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.Join HCSC and be part of a purpose-driven company that will invest in your professional development.Job SummaryThis is a hybrid position requiring employees to work onsite three (3) days per week and remotely two (2) days per week. The individual in this role will be based at the Austin ISD Main Office and will provide onsite support to Austin ISD employees. This position is responsible for supporting and driving best practices with sales & account management when acquiring and renewing new business. Responsible for handling client service issues, and collaborating across the enterprise, and ensuring client satisfaction. Maintain an ongoing relationship with clients solving service issues through partnerships across the enterprise.Job Description Summary: Responsible for supporting account management personnel in the renewal of clients within assigned book of business. Responsibilities include communicating with brokers and clients; conducting research on inquiries; resolving issues with assistance from internal operational teams; preparing reports and conducting analysis; attending health fairs and enrollment meetings as required.ResponsibilitiesSupport account executives to renew clients within assigned book of businessDevelop relationships with clients and brokers/consultantsResearch inquiries received from clients & brokers/consultantsCoordinate research through internal contacts and operational teamsRespond directly to customer or company representative with updates and resolutionCoordinate meetings, including agendas and presentation materialsAttend client meetings, health fairs and enrollment meetings as requiredGather data, create and/or maintain databasesResearch and prepare utilization reports. Summarize and analyze resultsRespond to questions from prospects regarding benefit information and available benefit optionsObtain and maintain Texas Life/Health licenseMay include travel to client meetings, health fairs and enrollment meetingsRequired Job QualificationsMust have State General Agent Insurance License or obtain State General Agent Insurance License within 90 days of starting in the roleBachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 3 years of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-makingOrganizational and project implementation skills, phone customer service skills, presentation skillsVerbal and written communications skills to interact with internal and external contactsPC proficiency to include Excel, Word, PowerPoint. and sales systemWillingness and ability for occasional travelPreferred Job QualificationsAssociate or Bachelor DegreePay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.HCSC Employment StatementWe are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.Base Pay Range$66,400.00 - $99,600.00Exact compensation may vary based on skills, experience, and location.