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Digital Customer Success Campaign Manager (Fully Remote)

1Password LLC · New York, NY, USA · Remote ·

Job type:
Full Time

Design, launch, and improve digital customer journeys across onboarding, activation, and adoption.
Partner with Data, Product, and Marketing to turn signals into timely, useful customer programs.
Key Responsibilities:
Develop targeted email campaigns that move customers from trial to adoption and renewal.
Monitor campaign performance and use experimentation to improve engagement and retention.
About You:
Proven experience in Digital Customer Success, Lifecycle Marketing, or Growth Operations in SaaS.
Strong communication and data skills, with enthusiasm for AI-driven tools.
1Password 1Password provides enterprise password management and Unified Access Management, trusted by over 180,000 businesses. They have a remote-first culture focused on collaboration, transparency, and AI-driven innovation.

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