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Lifecycle Marketing Manager - 90-Day Welcome & Retention

Armstrong Group · Brooklyn, NY, USA ·

Job type:
Full Time

Armstrong Group is seeking a Lifecycle Marketing Manager to own the first 90 days of a new customer, from install to first bill, ensuring a white-glove onboarding experience across email, SMS, the app and portal, mail, and physical welcome kits.
You will personalize with segmentation, optimize multi-channel journeys, partner with Field Ops, and monitor early signals to reduce churn, delivering a welcome engine for multiple product launches.

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