Mediabistro logo
job logo

AI-Powered SaaS Account Manager: Growth & Renewals

PagerDuty · Hartford, CT, USA ·

Job type:
Full Time

PagerDuty is seeking an Account Manager to oversee a portfolio of existing SaaS customers, driving adoption, renewals, and expansion with a data-driven approach. You will partner with legal, sales operations, and renewals teams to ensure successful contracts and renewals, while delivering consultative guidance on product configuration and feature adoption.
The role requires 7+ years in customer-facing roles, strong commercial acumen, and experience with Salesforce and analytics tools.

#J-18808-Ljbffr