Fashion Advisor Job at Linkedin in Miami

Job Scope:
The Fashion Advisor is responsible in contributing to the store sales by providing a remarkable and memorable service to all clients and maintain merchandising standards.

Main Duties & Responsibilities

Customer Service
Promote high customer service standards throughout the shopping experience
Attend to customer needs
Actively seek inputs from customers and efficiently address complaints to reinforce service standards
Gather information and organize records on customer preferences and buying behavior and provide proper feedback and tendencies.
Update clients on upcoming events
Provide support in VIP events and ensure proper follow up with clients as needed
Inform clients about policies policies and procedures to ensure transparency; including and not limited to refund and exchange policies

Sales & POS
Meet and maximize cross selling & up selling sales targets
Adhere to the standards of operations
Support the manager in achieving the Boutique’s goal
Ensure security procedures for merchandise are observed at all stages in the sales process
Ensure a proper replenishment of merchandise, display and visual merchandising standards to maintain the brand’s image
Process accurately and efficiently cash register operations from opening to close and protect company assets
Support in efficient cost allocation by optimally using Boutique products and not exceeding availability

Position Requirements
Education Background: High School Diploma or equivalent.
Six to eight years of experience in the high‐end retail fashion industry
Strong communication and negotiation skills
High customer centricity
Team oriented with proper conflict management skills